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Delivery & Returns

Delivery Costs


          Value                              Cost

  0.01p  -  £ 24.99  -             £3.50

£25.00 & over  -  FREE


Europe & Rest Of World

                                                 Cost                           Cost

                  Value                  Europe                Rest Of World

  0.01p   -   £ 10.00       ~   £  4.50                     £ 7.50

£10.01   -   £ 20.00       ~   £  5.50                     £ 9.50

£20.01   -   £ 40.00       ~   £  8.50                     £12.00

£40.01   -   £ 70.00       ~   £10.00                    £15.00

£70.01   -   £100.00     ~    £12.50                    £25.00

£100.01  -  £150.00     ~    £15.00                     £35.00

  • Orders will not be processed until full payment is received.
  • We endeavour to fulfill orders as quickly and as efficiently as possible. Usually we despatch orders on the same day, if ordered before 4pm, or the next working day. Should there be a delay in sending out goods, we will keep the customer fully informed by email / telephone. Delivery times stated are approximate and we cannot guarantee to deliver within any specific time period.

  • UK Distance selling Regulations give you the right to cancel your contract to purchase any items you may order within seven working days of the date the product was delivered to the stated delivery address. If you wish to exercise this right you must notify us by contacting Knitting Wool And Yarn Limited by email at enquiries@knittingwoolandyarn.co.uk within the seven day working period and then promptly return the goods to us at your own cost. All items returned must be in original condition. We do not accept partial returns of a particular product so please be sure to order the required amount. We are not able to accept any items purchased from our sale/discontinued items due to them being discontinued and reduced in price.  Please also be aware that we do not accept refunds for patterns or books due to the copyright material within them.

  • If a return is made, the purchaser is responsible for all postal costs – we strongly recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.
  • Returns Address: Knitting Wool and Yarn Limited, 31, Hyde Road, Paignton, Devon, TQ4 5BP.